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Jr. Sales Development Representative

Remote -- Sales

Description 🚀:

As a Customer Acquisition Analyst, you are integral to our Digital Expansion strategy. You will be responsible for owning the customer journey from creation to a site visit and helping the Marketing team manage our growing Facebook community. Your daily responsibilities will involve speaking on the phone with clients to pitch them Bright’s product, using our Ops platform in conjunction with Google Calendar, Google Sheets, Google Maps, and WhatsApp, and responding to comments and Inboxes on our Facebook platform.

Ideal profile 🚀:

  • You are confident in your speaking skills and can learn to pitch Bright products with ease.

  • You are exceptionally culturally competent such that you know how to speak respectfully to customers, engage with them from an empathetic point of view, match their pace and mood, and gently lead them toward scheduling a site visit.

  • You are incredibly organized and can handle moving quickly between various platforms, schedules, and chats while providing a stellar customer service experience for the client.

  • You are comfortable with your grammatical skills (in Spanish) and familiar with the nuances of Facebook.

  • You always look for ways to improve processes and are eager to expand your skill set.

 

Core Activities 🚀:

  • When on shift, you will call all incoming web leads within 5 minutes to schedule a visit

  • When on shift, you will call outstanding Ambassador leads to schedule a visit

  • For all leads, responsible for all follow-up, including but not limited to calling, WhatsApp, emailing, obtaining the bill, and requesting the pre-design.

Compensation / Benefits 🚀:

  • Salary compensation is based on experience and results.

  • Work from home.

  • The opportunity to learn firsthand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.

  • A fun, high-caliber team that trusts you and gives you the freedom to be brilliant

  • Unparalleled learning – we have access to a fantastic list of advisors and investors with whom we actively engage on this project.

  • Incredible work environment - all input and ideas matter to us.

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